Terms of Service
Last Updated: January 2025
Welcome to Zentivo. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.
1. Use of Our Website
You must be at least 18 years old to make purchases on our website. You agree to provide accurate information and to update it as necessary. You are responsible for maintaining the confidentiality of your account.
2. Products and Pricing
We reserve the right to modify product descriptions, pricing, and availability at any time without notice. We make every effort to ensure accuracy but cannot guarantee that all information is error-free.
All prices are in USD unless otherwise stated. We reserve the right to limit quantities purchased and to refuse service to anyone.
3. Orders and Payment
By placing an order, you make an offer to purchase the products. We reserve the right to accept or decline your order. Payment is due at the time of purchase.
We accept major credit cards, PayPal, and other payment methods as indicated on our website. All transactions are processed securely.
4. Shipping and Delivery
We ship to addresses within the United States and Canada. Shipping times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers or customs.
Risk of loss passes to you upon delivery to the carrier. See our Shipping & Returns page for complete details.
5. Returns and Refunds
We offer a 30-day money-back guarantee on all products. Products must be returned in their original condition. Refunds will be issued to the original payment method within 5-7 business days of receiving the return.
See our Shipping & Returns page for complete return instructions.
6. Product Use and Warranty
Our products are intended for use as directed. Always read and follow all instructions and warnings. We make no warranties beyond those explicitly stated.
DISCLAIMER: Products are provided "as is" without warranty of any kind, either express or implied. We are not liable for any indirect, incidental, or consequential damages.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Zentivo and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Zentivo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
Our total liability shall not exceed the amount you paid for the product.
9. Governing Law
These Terms are governed by the laws of the United States and the state in which our business is registered, without regard to conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified Terms.