Privacy Policy

At Zentivo, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Shipping and billing address
• Payment information (processed securely through our payment processor)
• Order history and preferences
• Communications with customer service

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Send promotional emails (you can opt-out anytime)
• Improve our products and services
• Prevent fraud and ensure security

We do not sell your personal information. We may share your information with:

• Shipping carriers to deliver your orders
• Payment processors to complete transactions
• Service providers who assist with our operations
• Law enforcement when required by law

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

We implement industry-standard security measures to protect your information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.